Whether you are in the deck department, the engine department, the electro-technical department or you are a steward, it is important for you to improve your communication skills, and train to lead. This is one of two modules on leadership and management, and its aim is to enable you to work effectively with your team. It will cover concepts around coaching before delving deeper into how to develop and manage your team. There are tips on recruitment and inducting new staff. The final section guides you on how to make decisions.